Privacy Policy

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Privacy Policy for SIBIOLEAD LLP

SIBIOLEAD appreciates privacy and security of the users and their data. SIBIOLEAD has created this privacy statement in order to demonstrate our (SIBIOLEAD LLC) commitment to privacy and to ensure our users that SIBIOLEAD uses all reasonable efforts to help protect their sensitive and private information from unauthorized disclosure, misuse, alteration and destruction. The following discloses our information gathering and dissemination practices for https://sibiolead.com.

What Personal Information is collected?

To provide you the best service as efficiently and securely as possible we may collect the information such as the information you provide when you sign up for our product. We ask your personal information like your name, email address and an account password when you register with our website. We use this information, you submit with us, to provide you a better experience and service. From time to time, users may also be requested to respond to an optional survey or questionnaire on this Web Site.

Security measures to protect information.

SIBIOLEAD uses reasonable efforts to treat all user information, not just the sensitive and private information mentioned above, in a confidential manner. Information about your computer and Internet browser may also be collected by our web server and by third-party servers that provide website analytics services to SIBIOLEAD. Only employees who need the information as part of their day-to-day responsibilities are granted access to personally identifiable information. This site has security measures in place designed to protect the loss, misuse, and/or alteration of information under our control. The data resides behind a firewall, with access restricted to authorized SIBIOLEAD employees. SIBIOLEAD adopts reasonable and appropriate security practices and procedures that include administrative, physical security, and technical controls to safeguard your personal information.

Our Policy Toward Children

SIBIOLEAD does not knowingly collect personal information or target its sites and services to children under the age of eighteen. We encourage parents and guardians of children to not submit personal information about their children and to monitor their children’s online activity to prevent them from submitting personal information to SIBIOLEAD. If a parent or guardian becomes aware that his or her child has provided us with personal or contact information without their consent, he or she should contact us at info@sibiolead.com. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files immediately.

Notification of change in Privacy Policy

This Privacy Policy is effective as of January 20, 2023. Please check our Privacy Policy periodically as we reserve the right to change this policy at any time. Changes to this Privacy Policy will be posted on this site. If we make material changes to this policy, we will notify you by email, or by means of a notice on our homepage. If, however, the users' personally identifiable information is to be used in a manner different from that stated at the time of collection, we will notify the users by e-mail or by posting a prominent notice on our site 30 days prior to implementing the change.

Testimonial

We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@sibiolead.com.

Payment

We use Stripe payment gateway for processing payments. We/Stripe do not store your card data on their servers. Stripe ensures all card numbers are encrypted at rest with AES-256 during each transaction. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. More information on Stripe’s high stringency protection can be found in https://stripe.com/docs/security/stripe.

How long is your information stored (Data Retention)?

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you service contact us at info@sibiolead.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

The data and information you will provide us in order to perform your biocomputing tasks will be deleted from our storage servers after 60 days from the time of submission. We do not store or use your tasks (biocomputing) related data or information or release to any third-party entities. However, in case of any unforeseeable errors you may encounter while performing your biocomputing tasks, we may collect that task related information in order to rectify the problem for future use.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

California Consumer Privacy Act (CCPA)

SIBIOLEAD is committed to protecting sensitive information shared with it, including the personal information of California residents. SIBIOLEAD has information management policies to protect information, including security, access controls, classification of information, privacy and data protection, and other relevant policies and standards governing the collection, use, disclosure, transfer, retention, and deletion of sensitive information. As a “Service Provider” as defined in the CCPA, SIBIOLEAD will not sell, retain, use or disclose Personal Information for any purpose other than what is set forth in the agreements with our customers or those business purposes permitted by CCPA.

Enforcement and Dispute Resolution

We engage in periodic self-assessment to ensure compliance with our Privacy Policy. We encourage interested persons to raise any concerns with us using the contact information below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this policy. All disputes shall be subject to Chennai jurisdiction only.

Marketing/Newsletter consent

By using this Website/Product, you consent to the collection and use, in accordance with this policy, of the information you provide to us. We will remove you and your personally identifiable information from our records or refrain from using your personally identifiable information in connection with certain services on request if you contact us with your request at info@sibiolead.com. Please note that this may prevent you from accessing certain services. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, or you can contact us at info@sibiolead.com.

Contact

If you have any inquiries about this Privacy Policy or its implementation, you may contact us using details provided in our contact form. Please click here to contact.